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VISUAL WORLD ELECTRONICS have an excellent customer service team to provide customers with a comprehensive pre-sales service, product services and after-sales service. Our customer service team has experienced technical support engineers, who in charge of all the LED display products we provided for global customers.

We are continuously improving upon our service level and quality to quickly and effectively meet customer needs and guarantee their benefits.

Service Concept
Respond quickly to customer questions and do everything possible to meet customer demands.

Service Content
1. 24-hour hotline service (include counseling and technical guidance)
2. On-line service
3. Failure maintenance service
4. Free professional technical training service
5. Free software upgrade service
6. Warranty service
7. Engineering technical service

Warranty Period
Each of our LED display products comes with 2 years warranty and lifetime maintenance services.

Special Announcement
1. During the warranty period, we won't charge for maintenance, services and materials. If beyond the warranty period, we will only charge for the materials.

2. Starting from the date that products reached the customer and signed for acceptance, all man-made damages, accidental damages, and damages caused by malpractice are not included in the warranty.

3. We provide LED display products with a lifetime maintenance services, and we will constantly improve the systematic functions and upgrade software for you. If you need added hardware devices, we will only charge for the components.

Privacy Policy
VISUAL WORLD ELECTRONICS won't disclose customers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Contact us
Email: sales@visualworld-led.com
Tel: +86-15814016435
Fax:
ADD: 8 Building,Huai De Cui Hu Industrial Park,Fuyong Street,Baoan District,Shenzhen,Guangdong,China
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